Frequently Asked Questions

What are your delivery times and prices?

I offer two types of items here at Button and Squirt, some are in stock and ready to ship and the rest are made to order. 

In stock items will generally be sent within 48 hours, Made to order items can be up to 14 working days.

If you need an item for a particular date then please pop me an email to check before ordering. 

All Uk orders are sent via royal mail first class recorded delivery and you will receive tracking information when your order is despatched. Most items arrive within 1 to 2 days, but can take longer. I charge a flat rate of £3 per order.

All overseas orders are sent via royal mail international tracked and signed and you will receive tracking information when your order is despatched. Delivery time depends on where you are in the world.

What kind of packaging do you use?

I aim to be as ethical and sustainable with both my products and my packaging.

Items will be wrapped in either recycled tissue paper or paper bags, and then popped inside a cardboard box. Each box is stamped with my logo and sealed with either a paper sticker or paper tape. Some large items require extra packaging and for this I use a combination of biodegradable and compostable eco fill and occasionally bubble wrap or other packaging that I have received with orders. I believe it is always better to reuse something that already exists than to use something new. I do not buy any single use plastic to use in my packaging or products, but I do reuse it if I have it sent to me.I encourage you to reuse your packaging wherever possible and then recycle it at the end of its life.

Why are you called Button and Squirt?

This comes straight from my two boys and my dad. 

When my boys were born my dad gave them both their own little nickname, Dexter was called Button because of his little nose and Axel was called Squirt because of how tiny he was. 

When I decided to start the business I sat for a long time trying to think of a name I liked, but nothing sat right with me, then the idea of using the boys nicknames came to me and I just thought it was perfect. 

They are my inspiration every single day, everything I do is for them, so of course their names should be right at the heart of my business. 

Where can I buy your products?

If you are looking to buy some Button and Squirt loveliness then you have come to the right place, everything I do is available right here on this website, Just head to the Shop to browse and order. 

All orders come straight to me in my home office in Wiltshire, and I package and post the orders out ready for you to love them. 

Fact Cards are also available on Amazon.

Part of my range is also available on Etsy and Folksy.

And you can find a list of my current stockists right here.

How do I become a stockist?

Head on over to my wholesale page and pop me a message, Ill get back to you with all the info.

Whats your turnaround time, When will I get my order?

Turnaround time depends on what you order.

If you order something that is in stock and ready to ship then I aim to get it out to you within 48 hours (its usually much quicker than that though with most orders going within 24 hours) Fact Cards, Puzzles, Notebooks, Colouring Books, Greetings Cards, Magnets and Keyrings are all in stock and ready to ship.

If you order something that is made to order then it can take up to 14 working days fo rme to make and send your item, its usually much quicker but I allow that amount of time in case I need to order anything in for it etc. 

If you need something by a particular date then please get in touch before ordering to make sure you will have it in time.